This Privacy Policy explains how Sydney Sparkle Cleaning handles personal information submitted through https://sydneysparkle.com.au/ or provided when you contact us about cleaning services.
Information we may collect
When you request a quote or contact us, we may collect your name, email address, phone number, suburb or service address, property and cleaning details, access notes, and preferred cleaning date or timing.
How we use your information
- Respond to your enquiry.
- Prepare and discuss a cleaning quote.
- Arrange, manage and communicate about cleaning services.
- Maintain necessary business and customer-service records.
Website services
This website uses WordPress, Fluent Forms and website hosting services to operate the site and receive enquiries. If analytics or spam-protection services are enabled, they may process limited technical information needed to provide those functions.
Sharing and sale of information
We do not sell your personal information. Information may be handled by service providers that help us operate the website, receive enquiries or deliver requested services, where reasonably necessary.
Storage and protection
We take reasonable steps to protect personal information and keep it only for as long as reasonably needed for enquiries, service delivery, customer communication and business record-keeping.
Access, correction or deletion
You may ask to access, correct or delete personal information we hold about you, subject to any information we need to retain for legitimate business or legal purposes.
Contact
For privacy questions or requests, email info@sydneysparkle.com.au.